Person-centred Care (Wales) Course

As one person you cannot change the world but you can change the world for the individuals you work with. This online course provides a refresher for people who have done the Care Certificate or the All Wales Induction Framework (AWIF).
It looks at the values underpinning social care work that promote wellbeing.
We challenge your thinking and share ways you can provide care and support that considers the different needs of individuals.
Who should take this online course?
This online course has been designed specifically for Care and Support Workers working in a social care setting in Wales. It may also be useful to a wider audience of people who would like to know more about Person-centred Care.
We offer our courses for your LMS as SCORM files. Depending on the scope of what you need there may be a charge for this. Please connect to discuss it with us.
Online Course Content
- Describe how to put person-centred values into practice in your day-to-day work
- Describe why it is important to work in a way that promotes person centred values when providing support to individuals
- List ways to promote dignity in your day-to-day work
- Describe the importance of finding out the history, preferences, wishes and needs of the individual
- Explain why the changing needs of an individual must be reflected in their care and/or support plan
- Explain the importance of supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Take appropriate steps to remove or minimise the environmental factors causing the discomfort or distress.
- Report any concerns you have to the relevant person
- Make others aware of any actions they may be undertaking that are causing discomfort or distress to individuals. Raise any concerns directly with the individual concerned, your manager and via other channels and systems
- Check where individuals have restricted movement or mobility that they are comfortable
- Recognise the signs that an individual is in pain or discomfort. This could include - Non-verbal communication
- Take appropriate action where there is pain or discomfort. This could include - reporting to a more senior member of staff
- Remove or minimise any environmental factors causing pain or discomfort. These could include - wet or soiled clothing or bed linen
- Explain how individual identity and self-esteem are linked to emotional and spiritual wellbeing
- Demonstrate that your own attitudes and behaviours promote emotional and spiritual wellbeing
- Support and encourage individuals own sense if identity and self-esteem
- Report any concerns about the individual's emotional and spiritual wellbeing to the appropriate person. This could include - Family member
- Demonstrate that your actions promote person centred values including: individuality
Online Course Duration
On average, this Person-centred training course should take around 45 minutes. Find out more here.
Aims of the online Course
At the end of this learning you will be able to:
- Understand the principles of person-centred values and how to work in a person-centred way
- Understand the importance of finding out the history, preferences, wishes and needs of individuals
- Have an awareness of an individual’s immediate environment and make changes to address factors that may be causing distress
- Know how and when to raise concerns about anything that is causing discomfort or distress to individuals
- Support individuals to minimise pain or discomfort
- Support individuals to maintain their identity and self- esteem
Course Screenshots




Certification
If you sign in to your account on Click before you take this course, you will be able to take the assessment and immediately access/download your certificate upon completion, which looks like this:

Social Care Unlimited Course and Certificate Package
Price options are per user per month, inclusive
- Most FlexibleMonthly Plan 6 excluding VATUnlimited Access to ALL coursesNo set-up fees or hidden chargesTraining MatrixPrice per person, per month1 month notice period
- Better than Half PriceAnnual Plan 3 p/month (exc. VAT)Unlimited Access to ALL coursesNo set-up fees or hidden chargesTraining MatrixPrice per person, per yearBilled Annually
- For organisationsMultiple Plan POA For multiple staff, contact us for a demo, bespoke pricing and a dedicated account managerUnlimited Access to ALL coursesNo set-up fees or hidden chargesTraining MatrixPOANotice Period: By arrangement


Recycle Licences
Our plans allow organisations to recycle licences instead of always purchasing more credits - no hidden charges for changes in staff! If you would like to purchase more than 50 licences, book a demo and know more please contact us.
If you sign in to your account on Click before you take this course, you will be able to change the accessibility settings to suit your needs. This includes translation into 100+ languages, some of which can also be read out loud to you.
Other Courses that you maybe interested in
Equality & Diversity
Equality & Diversity Online Training Course There is no place for discrimination in social care. Diversity, equality, inclusion and discrimination are all…
Privacy and Dignity in Care
Privacy and Dignity in Care Online Training Course The little things you do can make big days for the people you support….
Positive Behaviour Support
Positive Behaviour Support Training Course In this eLearning training course we will explain what Positive Behaviour Support (PBS) is and why it…
Free Courses
Epilepsy Awareness
Free Epilepsy Awareness Training for Carers This free epilepsy training course aims to raise awareness about epilepsy and the management of seizures….
Oral Health Care
FREE Oral Health Care Online Training Course The key objective for people working in health and social care is to support individuals…
Supervision Skills for Managers
FREE Supervision Skills for Managers Online Training Course Supervision is linked to fundamental standards, which in turn, are linked to the Care…
Why use Grey Matter Learning?
- Our methodology values previous learning, saving time
- Clever accessibility settings including 100+ languages
- 100+ high quality courses, specially written for care
- Join thousands of services and local authorities
- Proven to reduce staff turnover and improve CQC ratings
- Established 15 years - we know what works
- Skills for Care Centre of Excellence, CPD certification
- No hidden charges, we recycle your licences
Social Care Hubs