Customer Feedback

“I wanted to thank you for all your support back in mid-December and to share our good news with you.  We achieved 5 Goods (the service previously had 2 RI’s), so this is great!  Your system really supported us...well done on all your hard work!”
Registered Charity, Merseyside

“You literally saved us, just before our CQC inspection!”
Residential Care Home, Lancashire

"Please pass on my thanks to the team who created this training - it is comprehensive and easy to understand.  Thanks again!"
Leading National Home Care Agency

"Your COVID-19 course is one of the best around.  A lot of the courses out there are very expensive or Americanised"
National Learning Disability Support

“Thank you for creating some really easily accessible learning for everyone to use on the Coronavirus; it’s really difficult to find a single source of information that we can cascade down to our staff"
Residential Care, London

“I’m enjoying the new style of presentation for the COVID-19 course.  The Medication course...was easy to use and informative.”
Residential Care Agency, South East

[The Stress & Resilience course was...] “Really interesting, informative and helpful.  So many useful links and resources!  I particularly liked the ‘Calm’ meditation and the Kelly Clarkson song. I had forgotten how uplifting a short burst of music can be!”
Leading Learning Disability Organisation, Southern England

“Click is easy to use, particularly if you’re not very technical...thoroughly enjoying it...much easier than the old system!"
Residential Care, Berkshire

“Very pleased with the Care Certificate training."
Hospital Trust, Hampshire

"Loving the new system, Click is excellent!"
Leading National Home Care Agency

"I have been getting to grips with your new system over the weekend, it is just brilliant!  Well done to you and your team."
Registered Charity, Merseyside

“Click is impressive!”
National Domiciliary Care Agency

“Using your new system which is so much better...I added a new learner, selected the courses and dates when these need to be refreshed."
Residential Care, Berkshire

"The new system is amazing, very informative and great photos."
National Care Agency

“Thank you for the online learning - it’s helped so much.  Also wanted to say Kieran is amazing and he is always so helpful."
Residential Care Setting, Southern England

"I love the new set up for adding a new learner!”
National Domiciliary Care Agency

"Click is a lot better and not so time consuming."
National Residential Care Provider

"Looks great - I am sure the carers will love this change!"
National Live-In Care Group

“I have just completed ''Stress & Resilience” and would like to feedback my thoughts about it.  I entered the course pretending I was a new starter and new to Click.  The information symbol on the side is good, however I only clicked on it to see what it was.  It would be interesting to see how many people do this when using it for the first time, as the information is SO helpful.

The learning is interesting, not too wordy and colourful/bright – I enjoyed it and learned something too.  The assessment questions make you think, and I guess I should I have used “it depends” more, as the 4 answers I got incorrect were given a lot of thought too and whether I should select it or not. Overall, I thought it was really good.”
National Learning Disability Support

I wanted to send you some more very positive feedback from my colleagues in L&D.

I just wanted to feedback to you to say what a fantastic resource [Stress & Resilience] is.  The flow of the content is ‘spot on’ – by this, I mean, as you worked your way through the content, it felt so gentle and very easy to work through.  Whoever designed the course should be congratulated, the interaction was perfect.
National Learning Disability Support