Conflict Management Online Training Course
This course provides an understanding of conflict management in the workplace. We look at why conflict can happen, different conflict styles as well as the behaviour required to resolve conflict. In this course you will understand more about Thomas-Kilmann and the behaviours he observed to manage conflict.
Who should take this Conflict Management online training course?
This course has been designed specifically for people who want to know more about what conflict management is and what to do in order to support teams/people who face this.
We offer our courses for your LMS as SCORM files. Depending on the scope of what you need there may be a charge for this. Please connect to discuss it with us.
Training Course Accreditation
Conflict Management Online Training Course Content
- What is conflict?
- Why does conflict happen?
- Conflict in the workplace
- Conflict styles
- Personality preference
- Behaviours required for conflict resolution
- Having courageous conversations
Training Course duration
On average this online course should take around 30 minutes. Find out more here.
Aims of the Conflict Management training course
By the end of the training you will:
- Expand your understanding of what conflict is
- Understand why conflict arises in the workplace
- Become familiar with different modes or conflict styles
- Identify your own behaviours when faced with conflict situations
- Develop your approach to managing conflict through practical scenario work
Course Screenshots
Social Care Unlimited Course and Certificate Package
Price options are per user per month, inclusive
- Most FlexibleMonthly Plan 6 excluding VATUnlimited Access to ALL coursesNo set-up fees or hidden chargesTraining MatrixPrice per person, per month1 month notice period
- Better than Half PriceAnnual Plan 3 p/month (exc. VAT)Unlimited Access to ALL coursesNo set-up fees or hidden chargesTraining MatrixPrice per person, per yearBilled Annually
- For organisationsMultiple Plan POA For multiple staff, contact us for a demo, bespoke pricing and a dedicated account managerUnlimited Access to ALL coursesNo set-up fees or hidden chargesTraining MatrixPOANotice Period: By arrangement
Recycle Licences
Our plans allow organisations to recycle licences instead of always purchasing more credits - no hidden charges for changes in staff! If you would like to purchase more than 50 licences, book a demo and know more please contact us.
Course Reviews
I found some of the questions very interesting, covered topics that have never been discussed before in training. They made me think and question myself, excellent course.
If you sign in to your account on Click before you take this training course, you will be able to change the accessibility settings to suit your needs. This includes translation into 100+ languages, some of which can also be read out loud to you.
Why use Grey Matter Learning?
- Our methodology values previous learning, saving time
- Clever accessibility settings including 100+ languages
- 100+ high quality courses, specially written for care
- Join thousands of services and local authorities
- Proven to reduce staff turnover and improve CQC ratings
- Established 15 years - we know what works
- Skills for Care Centre of Excellence, CPD certification
- No hidden charges, we recycle your licences
Duty of Candour
FREE Duty of Candour Online Training Course In March 2021, the Care Quality Commission (CQC), who regulate social care in England, published…
Safeguarding for Managers and Safeguarding Leads
FREE Safeguarding for Managers and Safeguarding Leads Training Course Organisations must ensure that every person (operating within the scope of their organisation)…
Epilepsy Awareness
Free Epilepsy Awareness Training for Carers This free epilepsy training course aims to raise awareness about epilepsy and the management of seizures….
