Staff Interview Essentials

The following are a set of hints and tips that we gathered from the team and from customers alike on interviewing staff

If anyone would like to add more, then we will share them here

Prepare your physical space

whether you’re conducting a face-to-face, video or phone interview, it’s essential that you prepare for the interview ahead, particularly if it’s video. There’s nothing worse than having a pile of washing inadvertently in the background during a video call. It doesn’t quite strike the right professional tone, in my experience!

Get the right questions ready

developing a set of standard questions will allow you to offer a consistent and fair approach if you are interviewing a number of candidates for the same role. So, don’t just print off the candidate’s CV as your sole preparation for the interview; the more you prepare, the better the outcome for you and your organisation.

Use a pre-interview assessment

as well as our Care Challenge Quiz, you could also take advantage of our Care Certificate Interview Assessment before any interviews take place. This will discover how much a candidate already knows about the Care Certificate (and possibly more), the results of which could uncover something that traditional interview questions may not and give you the opportunity to really “dig deeper” and support informed decision making.

Sell yourself as a good employer

As I said last week, if you are already a subscriber to Click, our online learning, assessment and competence recording system, then you would be able to promise at interview that, if hired, the applicant would not need to repeat the Care Certificate again. Clearly, this is an obvious ‘plus’ for any care worker who is often expected to repeat the 12 week course, whatever their level of experience, at each new employer.

t is worth bearing in mind that a great interview can contribute and even shape induction, particularly with experienced candidates. Induction and the Care Certificate have always been close to our hearts and we will share more useful tools to assist with this vital part of the staffing process.