This is the home of our blog...
We are going to share ideas and articles here gathered from over a thousand managers and leaders completing "Lead to Succeed" with us, with contributions from our own team of experts, former inspectors and business leaders.
Last week, Grey Matter Learning (GML) said farewell to a shining star in its ranks, George North, as he embarks on a new journey. For the last two years, George served as a Customer Care Advisor at GML and in his own words “enjoyed every moment of it.” Before starting at GML, George was working…
The winter months are fast approaching, and with the cost-of-living crisis at a critical point, we could all use a few tips on how to save money this winter. The festive season undoubtedly puts extra strain on your pocket, but with a few small changes here and there, you can save some money. We have…
Last week we hosted our ‘Reset & Rebuild Webinar: Preparing for a CQC Inspection’. The second webinar in the ‘Reset & Rebuild’ series was a huge success, with nearly 300 attendees tuning in live. Our expert panel were on hand to deliver crucial information and updates that will support care providers during their next CQC…
How to avoid phishing attacks Adam Hurst, chief technology officer and co-founder of Log my Care – the platform for outstanding care management – shares his tips for avoiding phishing attacks. The most common cyber threat in the UK is phishing attacks, with at least 80% of businesses and charities having experienced them in 2021…
Most businesses, including social care organisations, have a vision. Most businesses start with a vision of what they want their organisation to look like in the future. The vision is a picture, often described in words. They may be motivated by making money or perhaps by more altruistic values like making the world a better,…
The Grey Matter Learning & Royal Star and Garter Case study Background Royal Star and Garter provide specialist nursing, dementia, and therapeutic care for individuals across three care homes in Solihull, Surbiton, and High Wycombe, providing award-winning care for veterans and their partners who live with disabilities or dementia. Across the three care homes and…
In a recent blog, we discussed the Workforce Development Fund (WDF) and outlined how it can support adult social care providers with the training and development of their staff. However, the impact of the fund has a far greater reach and more profound effect on the quality of social care. The wider impact reaches into…
Imagine the scene. You step into the lift at work to be greeted by a smartly dressed stranger. They turn to you and say, ‘Good morning, do you work here?’ You turn your head towards them and reply, ‘Yes I do, but may I ask who you are?’ The stranger replies with, ‘I’m the CQC…
Have you ever tried to resist change? It’s hard work, takes a lot of effort, and is exhausting. Our lives change almost constantly, not always in big ways, but in small and subtle ways. People’s lives change, their needs, choices, wishes, and preferences change. In social care, we work with people all day, every day,…
What is it like working in social care? People who work in the sector might say: it is a very rewarding career, I love my job, it can be a big challenge at times. Others would say they are overworked and underpaid or comment on staff shortages and the pressure this brings. Being a social…
