This is the home of our blog...
We are going to share ideas and articles here gathered from over a thousand managers and leaders completing "Lead to Succeed" with us, with contributions from our own team of experts, former inspectors and business leaders.
Hello again and thank you for the feedback and engagement that has happened with the blog post over the past few weeks. If you’ve implemented any of the ideas or suggestions we have shared, please do let us know. Towards the end of last week’s blog, we talked about Pam’s example of how she supported…
Thanks for all the feedback about last week’s post around handling complaints and potential ways you can overcome any possible challenges. This week, I wanted to give some consideration to another topic that often comes up in the Lead to Succeed (L2S) workshops we deliver – Mandatory Training… Leading and Managing the Inspection Process (the…
Ever driven down the High Street or around the local Business Park and seen a banner outside the local care provider with “We are inadequate” in huge writing? Probably not, given that no-one wants to publicise they have work to do, or that their service is not as it should be. But let’s not underestimate…
