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Grey Matter Learning Blog

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We are going to share ideas and articles here gathered from over a thousand managers and leaders completing "Lead to Succeed" with us, with contributions from our own team of experts, former inspectors and business leaders.

Customer care

Grey Matter Learning say farewell to shining star George North

Last week, Grey Matter Learning (GML) said farewell to a shining star in its ranks, George North, as he embarks on a new journey. For the last two years, George served as a Customer Care Advisor at GML and in his own words “enjoyed every moment of it.” Before starting at GML, George was working…

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winter warmth

The Essential Winter Checklist: Top Tips for Money Saving this Winter

The winter months are fast approaching, and with the cost-of-living crisis at a critical point, we could all use a few tips on how to save money this winter. The festive season undoubtedly puts extra strain on your pocket, but with a few small changes here and there, you can save some money. We have…

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Grey Matter Learning welcome two new team members

Grey Matter Learning has welcomed two new team members into its fold. The team are known for their passion and knowledge of the social care industry, and the newbies are no exception. Introducing… Michael Peden – Partnerships Manager Michael joins the team as their Partnerships Manager. Michael’s role will see him drive current and new…

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compliance bar

Click Updates Oct ’22 and future plans for eLearning Platform

We’ve been busy behind the scenes making improvements and planning our next wave of exciting new features. The accessibility toolbar is even more accessible! We’ve added a new icon to Click to make it even easier to find the accessibility options. Managers weekly digest emails We know how much some of you have missed the…

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recruited care worker

Five tips that can transform your staff recruitment and retention

Care providers face an increasing challenge with sourcing and retaining staff to meet the growing demand for care services. In this article, Neil Eastwood shares his five favourite tips for recruitment and retention. The labour market for frontline care staff is rapidly changing, and one of the major risks facing social care employers is the…

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